I've also had the same problem of my G502 not working well with my mac, I eventually got the sensitivity and acceleration right but my biggest complaint was with the scroll wheel. Mac mini late 2012, Logitech wireless keyboard 800 (Unifying receiver, not Bluetooth) Background (in case any Logitech engineers/experts are out there): I completely uninstalled all Logitech software, preference panes, and the like. No way. You can confirm this by removing logitech, then plugging in another usb mouse or something and refreshing the System Information. Logitech's support was no help; felt ignored. WTF @Logitech I upgrade your stupid options application on the Mac and then the scroll wheel on my MX Master just stops working. Deleting an important system file may cause your Mac not to work completely. Any suggestions? All issues could be fixed by removing the Logitech option … Then it is working again for some time. Regardless of the software, you can try removing your mouse from the configuration utility, restarting the Mac, and then adding the mouse back again. After your Mac starts, press Shift + Ctrl + Options simultaneously again. One got an update for Logitech Options and the mouse stopped working in this machine — it doesn’t scroll. A "hidden" function? The problem is older Mac devices are Bluetooth compatible, but not Bluetooth "Smart Ready." Sometimes, if the Logitech gaming software doesn’t recognize the mouse, there are some simple solutions. I also experienced that the clipboard wasn't transferred to client PC properly all the time. The issues seemed to start with the latest Logitech Options Software. Same problem here. The best option we recommend is to utilize an automated means of cleanup. logitech options not working mac . Once you’re sure the Logitech dongle is not working, here is a DIY repair you could try if you can’t get a repair / replacement part: Sure, you may always opt for the manual path. So this is not a hardware issue, it is driver software issue and you need to revert back to previous version. As another person mentioned before, these are devices, that according to Logitech, work with Bluetooth "Smart Ready" devices. I have programmed a few of the buttons for Cut, Copy & Paste. Even Bluetooth 4.0 will not work unless it has the "Smart Ready" designation along with it. Some copies were missing in the clipboard. Resetting an iMac, Mac Pro, or Mac Mini device may be slightly different. Logitech uses either Logitech Options or Logitech Gaming, depending on the model of mouse. Mac OS 10.14.2 Macbook Pro 13" (2018). Restart your Mac. You should see that device be listed and know your Mac and USB are fine. Piece of 🤬 — Sam Volkering (@techinsider_sv) December 17, 2018 @Logitech after update LogiMgr to version 7.00.554 my MX master 2 does not scroll anymore. The other didn’t have the update and everything works fine. However, it is worth noting that this method is quite risky, especially if you are not familiar with all the files saved on your Mac. Logitech Gaming Software Not Recognizing Mouse. On a Mac? There is a difference. Check your webcam to see if it works now. I guess this isn't even particular to the logitech mice but scrolling on a mouse in MacOS just SUCKS. 7. Follow these steps: Make sure your mouse is compatible Make sure you hold the key for 30 seconds, then release them and wait for your laptop to boot as it usually does. The "Logitech Control Center" showed "No Device Found" and I was totally flummoxed why a USB mouse isn't being recognized (my main reason not to have batteries). These buttons all work fine on the Mac platform, but do not work on the Windows 10 VM. 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